Refund Policy

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UniversalJobz maintains a transparent refund policy to ensure fairness and clarity:

  • Eligibility Window: Refunds are available only within a specified duration (e.g., 7 days) from the date of purchase.
  • Note: For any refund-related concerns, please contact our support team at support@universaljobz.com.

  • Activation Clause: Once a service is activated (job posting live, resume boost applied, or subscription started), refunds are not permitted.
  • Processing Timeline: Approved refunds will be processed via the original payment method within 10–15 business days.
  • Exceptions: Refunds are granted only in cases of duplicate payments or technical errors.
  • Non-Refundable Services: Customized employer branding, candidate certifications, and promotional campaigns are strictly non-refundable.